Privacy Statement
This privacy statement was last updated on 25 August 2026.
Accent Webs respects your privacy and is committed to protecting your personal data. This statement explains what information we collect, why we collect it, how long we retain it and the rights you have under the General Data Protection Regulation, the Data Protection Act 2018 and other applicable Irish data-protection legislation.
This statement applies to personal data collected through https://accentwebs.ie, by telephone, by email, through social media and during our business dealings with prospective and existing clients.
1. Who is responsible for your personal data?
The data controller is:
Gerry Mac Eoin trading as Accent Webs
Cappagh Road
Galway
Ireland
Website: https://accentwebs.ie
Email: admin@accentwebs.com
Telephone: +353 85 105 7555
Please use these contact details if you have a question about this statement or wish to exercise any of your data-protection rights.
2. Personal data we collect and use
We only collect personal data that is reasonably necessary to operate our business, answer enquiries, provide services, meet our legal obligations and protect our website.
2.1 Enquiries and requests for quotations
When you contact us by telephone, email, contact form or social media, we may collect:
Your name
Your business or organisation name
Your email address
Your telephone number
Information included in your message
Information about the website or services in which you are interested
Records of our correspondence with you
We use this information to:
Respond to your enquiry
Discuss your requirements
Prepare a quotation or proposal
Take steps towards entering into a contract with you
Maintain reasonable records of business enquiries
The lawful bases for this processing are:
Taking steps at your request before entering into a contract
Our legitimate interest in answering business enquiries and maintaining appropriate business records
If an enquiry does not result in a working relationship, we normally retain the enquiry and related correspondence for no longer than 24 months after our last contact, unless there is a legal or business reason to retain it for longer.
2.2 Providing web design and related services
When you become a client, we may collect and use:
Your name and business name
Your job title or role
Your postal or billing address
Your email address and telephone number
Project instructions and correspondence
Information about your website, domain name and hosting
Website content, photographs or other materials you provide
Temporary login details or access permissions needed to perform the agreed work
Records of services, support requests, decisions and approvals
We use this information to:
Provide web design, website development, search engine optimisation, website maintenance, support and related services
Manage projects and communicate with you
Access and work on systems you have authorised us to use
Provide continuing maintenance or support
Keep records of the work completed
Establish, exercise or defend legal claims where necessary
The lawful bases for this processing are:
Performance of our contract with you
Our legitimate interests in managing client relationships, documenting agreed work, providing support and protecting our legal position
Compliance with legal obligations where applicable
Working project material is normally retained while the project or continuing service remains active and for up to 24 months afterwards. Contracts, important project correspondence and records required for accounting or legal purposes may be retained for six years or for any longer period required by law or an unresolved dispute.
Login details and access permissions are only retained for as long as they are needed to provide the agreed service. They are deleted, returned or revoked when they are no longer required, where this is within our control.
2.3 Invoicing, payments and accounting
We may process:
Your name and business name
Your billing address
Your email address
Invoice details
Payment amounts, dates and references
Information appearing on relevant bank or accounting records
Records relating to refunds, unpaid invoices or account queries
We use this information to:
Issue and manage invoices
Record payments
Maintain our accounts
Meet tax and accounting obligations
Manage unpaid accounts or resolve payment queries
The lawful bases for this processing are:
Performance of our contract with you
Compliance with legal obligations
Our legitimate interest in managing and protecting our business
Accounting records, invoices and related payment information are normally retained for six years after the end of the relevant accounting period, or for any longer period required by law or an ongoing Revenue inquiry.
Accent Webs does not need to receive or store your full payment-card details. Where an external payment service is used, payment information is handled by that provider under its own privacy terms.
2.4 Website operation and security
When you visit our website, our server and security systems may automatically process:
Your Internet Protocol address
The date and time of your visit
The page or file requested
Your browser and device type
Referring website information
Error information
Suspicious requests
Login attempts and associated usernames, where applicable
We use this information to:
Deliver the website
Diagnose technical problems
Protect the website against spam, fraud, malware and unauthorised access
Investigate security incidents
Maintain the reliability of the website
The lawful basis is our legitimate interest in operating and protecting our website and business systems.
Routine security logs are normally retained for up to 60 days. Relevant information may be retained for longer where it is required to investigate a security incident, prevent further attacks or establish, exercise or defend a legal claim.
Information remaining in backups is deleted when those backups are overwritten during the normal backup cycle.
2.5 Contact-form spam protection
We may use automated spam-prevention and security services, including Google reCAPTCHA, to distinguish genuine contact-form submissions from automated or malicious activity.
These services may process technical information such as your Internet Protocol address, browser details, device information and interactions with the form.
We rely on our legitimate interest in protecting the website and its contact forms. Where the service uses non-essential cookies or similar technology, it will also be subject to the consent requirements explained in our Cookie Policy.
2.6 Website statistics and analytics
If you consent to statistics cookies, we may use Google Analytics or a similar analytics service to understand how visitors use our website.
The information collected may include:
A shortened or otherwise processed Internet Protocol address
Approximate geographical area
Browser and device information
Pages visited
Referring website or search source
Time spent on pages
Website interactions
General conversion or enquiry information
We use this information to measure website performance, identify technical or usability problems and improve our content and services.
The lawful basis for using non-essential analytics cookies and processing the resulting data is your consent. You can withdraw or change your consent at any time through the cookie settings on our website.
Google Analytics event-level information is retained for no longer than 14 months. Aggregated statistical reports that no longer identify individual visitors may be retained for longer.
2.7 Advertising measurement
Accent Webs may advertise its services using platforms such as Google Ads. If advertising or marketing cookies are enabled and you consent to them, these services may process information about visits, advertisement interactions and resulting enquiries.
We use this information to measure the effectiveness of our advertising and avoid spending money on ineffective campaigns.
The lawful basis for this processing is your consent. Advertising or marketing technology will not be activated before consent unless it is strictly necessary and legally exempt from consent.
We do not use this information to make decisions that have legal or similarly significant effects on you.
2.8 Cookie-consent records
We use Complianz to record and respect website visitors’ cookie choices. This may involve storing:
Consent preferences
The date and time of the choice
An anonymised or partially anonymised Internet Protocol address
The version of the cookie notice presented
We use these records to remember your preferences and demonstrate that consent was requested and recorded correctly.
The lawful bases are compliance with our legal obligations and our legitimate interest in maintaining evidence of consent. Consent records are retained only for as long as reasonably necessary to demonstrate compliance, normally no longer than 24 months after the most recent consent choice.
More information is available in our Cookie Policy.
3. Information we receive from other sources
Most personal data is provided directly by you.
Occasionally, we may receive business contact details through:
A referral from another person or business
A client or prospective client
A publicly available business website or directory
A domain registrar, hosting company or other service provider involved in an authorised project
A social media or communication platform you have used to contact us
Where required, we will tell you the source of the information when we first contact you or within the period required by law.
4. Information you are required to provide
You are not legally required to make an enquiry or accept non-essential cookies.
However, we need sufficient contact and project information to:
Answer an enquiry
Prepare a quotation
Enter into a contract
Provide the requested services
Issue invoices and maintain legally required records
If you do not provide the information needed for these purposes, we may be unable to respond fully or provide the requested service.
Analytics and advertising cookies are optional. Refusing them will not prevent you from using the main features of the website.
5. Sharing personal data
We do not sell or rent personal data.
We may share limited personal data with organisations that help us operate our business or provide agreed services. These may include:
Team Blue Internet Services IE Limited trading as Hosting Ireland, for website and email hosting
Google, where Google Analytics, Google Ads measurement or Google reCAPTCHA is used
Website security, backup and spam-prevention providers
Domain registrars and hosting companies involved in a client project
Software and licence providers where this is necessary to register or configure a service for a client
Accountants, tax advisers, legal advisers and other professional advisers
Contractors or specialist service providers engaged to help provide an agreed service
Public authorities, courts, law-enforcement agencies or regulators where disclosure is legally required
A prospective purchaser or adviser if the business is sold, transferred or reorganised
We only provide the information reasonably necessary for the relevant purpose.
Where an organisation processes personal data on our behalf, we require it to protect the information and use it only for the agreed purpose. Some organisations, such as domain registries, banks and government authorities, may act as independent data controllers under their own legal obligations.
6. International transfers
Some service providers, including certain Google services, may process personal data outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, we use an appropriate legal safeguard where required. This may include:
A European Commission adequacy decision
The European Union–United States Data Privacy Framework, where applicable
European Commission Standard Contractual Clauses
Another transfer mechanism permitted by data-protection law
You may contact us if you would like further information about the safeguards used for a particular service.
7. Work carried out on client websites
When Accent Webs accesses personal data contained in a client’s website, hosting account, email system or other platform solely to provide an agreed service, the client will generally be the data controller and Accent Webs will act as a data processor.
In those circumstances:
We process the information only on the client’s documented instructions
We use it only to provide the agreed service
We limit access to what is reasonably necessary
We apply appropriate confidentiality and security measures
The client remains responsible for its own privacy statement and for identifying an appropriate lawful basis for collecting the information
Where required, this processing will be governed by a data-processing agreement or appropriate data-protection terms in the service agreement.
8. Cookies
Our website uses cookies and similar technologies.
Strictly necessary cookies may be used without consent where they are required to provide a service requested by the visitor or to operate essential security and consent features.
Statistics, advertising and other non-essential cookies are only used after consent has been obtained.
You can accept, reject or change your cookie choices through the consent controls on the website. Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.
Details of the services, cookies, purposes and cookie lifetimes currently in use are provided in our Cookie Policy.
9. Direct marketing
We do not add people who make enquiries to an unrelated marketing list.
If we introduce an email newsletter or other direct-marketing service, we will provide the required information and obtain consent where necessary. Every electronic marketing message will include a straightforward method of opting out.
10. Security
We take reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Accidental loss
Misuse
Alteration
Disclosure
Destruction
These measures include secure website connections, access controls, software updates, security monitoring and appropriate backup arrangements.
Access to personal data is limited to people and service providers who need it for an authorised purpose. No Internet-based system can be guaranteed to be completely secure, but our safeguards are reviewed and updated when necessary.
11. How long we retain personal data
We do not retain personal data indefinitely.
The principal retention periods are:
Unsuccessful enquiries: normally up to 24 months after the last contact
Active client and project information: for the duration of the service and normally up to 24 months afterwards
Contracts, invoices and accounting records: normally six years after the end of the relevant accounting period
Website security logs: normally up to 60 days
Google Analytics event-level data: no longer than 14 months
Cookie-consent records: normally no longer than 24 months after the most recent choice
Temporary login details and access permissions: only for as long as required to provide the agreed service
Information may be retained for longer where required by law, an unresolved complaint, a tax inquiry, a security incident or the establishment, exercise or defence of a legal claim.
Information may be deleted sooner where it is no longer required and there is no legal or legitimate reason to retain it.
12. Your data-protection rights
Depending on the circumstances, you may have the right to:
Ask whether we process your personal data
Request access to your personal data
Ask us to correct inaccurate or incomplete information
Ask us to erase personal data
Ask us to restrict the processing of personal data
Receive certain personal data in a portable format
Object to processing based on legitimate interests
Object to direct marketing
Withdraw consent at any time where processing is based on consent
Complain to the Data Protection Commission
Seek a judicial remedy
These rights are not absolute. For example, we may need to retain certain information to meet tax obligations, complete a contract, protect another person’s rights or establish or defend a legal claim.
To exercise a right, email admin@accentwebs.com and explain what you are requesting.
We may ask for information reasonably necessary to confirm your identity. We will not request excessive identification unnecessarily.
We will normally respond within one month. Where a request is particularly complex or involves numerous requests, the legally permitted extension may apply. If that happens, we will explain the reason for the delay.
13. Automated decision-making
Accent Webs does not use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.
Website security and spam-prevention systems may automatically block or flag suspicious activity, but they are used to protect the website and do not make significant decisions about individuals.
14. Children’s personal data
The Accent Webs website and services are intended for businesses and adults. We do not knowingly collect personal data from children through this website.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
15. Third-party websites and platforms
Our website may contain links to third-party websites, social networks or online services. We do not control how those organisations process personal data.
This privacy statement does not apply to information collected independently by those third parties. You should read their privacy information before providing personal data or using their services.
16. Changes to this privacy statement
We may update this statement to reflect changes in our services, website technology or legal obligations.
The date at the beginning of the statement shows when it was last revised. Where a change materially affects how we use personal data, we will provide additional notice where reasonably possible.
17. Making a complaint
If you have a concern about how Accent Webs has handled your personal data, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to make a complaint to:
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland
Email: info@dataprotection.ie
Website: https://www.dataprotection.ie
Information about making a complaint is available from the Data Protection Commission.
18. Contact details
Gerry Mac Eoin trading as Accent Webs
Cappagh Road
Galway
Ireland
Website: https://accentwebs.ie
Email: admin@accentwebs.com
Telephone: +353 85 105 7555